Graduate International Enrollment Counselor

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Job Title: 
Graduate International Enrollment Counselor
International Graduate Services
Available Date: 
Job Description: 

This person will have excellent intercultural, problem-solving, organizational and computer skills in order to keep up with the demands of the office. The position requires excellent communication skills, the ability to be a dynamic team player, and experience in education or work abroad.

Job Requirements: 
  • Should be a U.S. citizen or a Legal Permanent Resident.

  • Bachelor's Degree preferred

  • Must possess good people skills, ability to communicate honestly and with tact for students who may not qualify for admissions

  • Outstanding telephone skills; polite, friendly manner working with students

  • Proficient in computer literacy and knowledgeable of Microsoft Office

  • Must show initiative, adaptability, resourcefulness, dependability, and ability to take action

  • Customer Service Experience.

  • Excellent analytical, communication and writing skills.

  • Ability to work flexible schedule.

  • Will require occasional weekend work and travel.

  • Office hours and work times are based on student needs; including availability for students’ worldwide.


    Key Duties and Responsibilities:

  • Manages admissions process including inquiries, correspondence, collection and maintaining admissions data.

  • Inputting student’s information into PowerCampus and Hobsons in order to provide accurate and efficient reporting and processing for International Graduate Services purposes.

  • Working with admissions staff to keep student records up-to-date and accurately entered into ERP/CSM database.

  • Creating new student folders and assigning them to appropriate counselor through student’s academic interest or as instructed by International Graduate Services Director.

  • Responsible for maintaining admissions reports, daily, weekly, and monthly applicant/inquiry statistical reports.

  • Evaluates prospective student applications and transcripts using consistent standards for admissions to the University.

  • Communicate effectively with applicants in a timely manner

  • Provides thorough knowledge of the University, academic departments, programs, curricula, methods of program delivery, and expectations.

  • Collaboration with academic departments and administration on a regular basis and ability to build/maintain positive relationships.

  • Transcript Evaluations for program requirements (recommended hours, content areas, GPA requirements, etc.) for meeting program standards for the University and State certification process.

  • Provide prompt and efficient customer service through the Department of International Graduate Services and for the University.

  • Learn and execute new information and data processes that are required to meet needs of the Department of International Graduate Services staff.

  • Represent the University at events.

  • Receives and uploads student admissions documents.

  • Advising prospective students and help them maintain lawful immigration status through continuous education on immigration regulations, policies and procedures.

  • Assist with orientations for International students.

  • Performs other duties as assigned.

Hourly Wage, Non-exempt
Job Type: 
Job Location: 
Main Campus