July 11, 2013

Springleaf Financial Services

Position  Bilingual Collections Representative, London KY
Requirements  Job Requirements As a Bi-lingual Collections Representative, you must be a self-starter who is energetic, competitive and driven to succeed. You must also have a high degree of accountability, willingness to learn and the desire to build a long-term career. It is also important that you display excellent verbal and written communication, as well as, the ability to quickly establish rapport and credibility with customers. Specific qualifications for the Bi-lingual Collections Representative position include: • Bi-lingual English/Spanish proficiency • Consumer loan collection / customer service experience • 4-year college degree (desirable) or high school diploma or equivalent • Ability to pass pre-employment criminal background checks • May work varied shifts including evenings and weekends • Call Center experience, a plus
Responsibilities  Responsibilities: As a Bi-lingual Collections Representative your duties will include: • Contact customers by telephone whose accounts are past due, notify customer of past due account status, negotiate appropriate resolutions, and send correspondence to customers in accordance with company policies and procedures • Identify potentially high risk accounts and develop techniques to successfully resolve these accounts • Utilize available resources to contact customers whose whereabouts are unknown • Ensure compliance with collection regulations and policies • Updating and verifying customer information on our computer system
Contact: Brett Harris
601 NW Second Street
Phone Number 812-468-5157 
Email brett.harris@slfs.com 
Other Information To Apply: All interested applicants have a couple ways to apply for our open positions: 1. visit SpringleafFinancial.com/careers and view our latest job postings 2. Email their resumes to hremployment@slfs.com 3. Join our talent network and st 
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