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UC Phone System

UC is pleased to announce the adoption of a new phone system, powered by Vonage Business.  Vonage will provide more advanced features that were not possible with our previous provider. We are excited about these enhancements coming to the university.

The new phone system will become active on Wednesday, December 16, 2020.  Your phone’s extension will remain unchanged. 

Important Note – the new phone system does NOT require you to dial ‘9’ for an outside line.

Below you will find tutorial information for the most frequently asked questions.  

Tutorials

How do I download the app on my phone?

How do I download the app on my computer?

How do I set my home screen speed dial / favorites (BLFs)?

For more tutorials and FAQs, check out the IT Helpdesk Solution Center.

Still have Questions?

For additional questions or concerns, please contact the IT Helpdesk by submitting a ticket, emailing it@ucumberlands.edu, or calling 606.539-4197.