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Cumberlands students, faculty and staff located in Williamsburg, Kentucky should contact DaySpring Health (606.549.2956) or their preferred health care provider.

As the situation with the novel coronavirus (COVID-19) continues to evolve, the University has made the difficult decision to discontinue in-person learning through the end of the spring 2020 semester on its Williamsburg main campus and four satellite campuses. This means, all on-campus coursework will continue in an online setting for the remainder of the semester. 

Additional information related to the university’s response to COVID-19 is below. 

For Williamsburg Campus Students

I take classes on-campus and left my text books in my residence hall. How do I access materials needed for my classes? 

Residential students have been sent an email from campus housing about this opportunity.  Faculty will work with students who cannot access their textbooks regarding alternative reading options. Please watch for additional information from your faculty.  

What do I need to know about moving back in to my residence hall?

At this point, students should have made arrangements, per direction from the Office of Student Housing, to remove their belongings from campus or seek storage options for the remainder of the semester. 

Are food services still available on campus?

Chick-Fil-A, Tossed, Starbucks, and Pete’s Eats will be closed during this time period. The cafeteria will remain open with limited hours available for those residential students who cannot go home during this campus closure. Please check with campus housing for additional information. 

How does the campus closure impact student-athletes?

The NAIA has canceled all spring sports.

What happens if I become sick and am unable to attend online classes or complete work as assigned?

If you are sick, contact Jacob Ratliff, Disabilities Services Coordinator, via email at jacob.ratliff@ucumberlands.edu. Jacob will work with you and your faculty members to identify alternative options to continue the semester.

Will I lose the Patriot Bucks available on my UCID?

No, your Patriot Bucks will roll over to future terms.

Who should I contact if I feel anxious or am struggling to cope with issues surrounding COVID-19?

Students, faculty, and staff may contact the Counseling Center for support at counselingcenter@ucumberlands.edu

If I move out of the residence halls, how do I get my mail from the mail room?

The modified mailroom schedule is as follows to accommodate students moving out:

  • Monday-Friday: 8:30AM-4:30PM
  • Saturday-Sunday (March 20/21): 10AM-5PM
  • Saturday-Sunday (March 28/29): 10AM-5PM

If I rented textbooks, how do I return them?

There is an option online for students to print a shipping label and return their textbooks via mail.

How can I drop a class?

How can I drop a class?

Student Success (studentsuccess@ucumberlands.edu) and/or the Registrar’s Office (registrar@ucumberlands.edu) can assist you with dropping a class.  Please email either office for additional guidance.   

  • The last day to drop a class with a W is Monday, April 13, 2020.

 

What are the plans for summer programs, AM, MO, OL, etc.? 

Summer groups are still scheduled to continue.  We will evaluate each group as we get closer to the end of the semester.

When can students register for Fall classes?

Registration start dates for the Fall Semester 2020:

Graduate Students - March 30, 2020

Seniors - March 30, 2020

Juniors - April 1, 2020

Sophomores - April 6, 2020

Freshmen - April 8, 2020

All other students - April 13, 2020                                                                                                                      

Free drop/add - March 30, 2020 - August 25, 2020


Last day to cancel registration for the fall:

Returning students - July 1, 2020

New Fr/Transfers - August 1, 2020

Will the campus bookstore remain open?

Due to the spread of the novel coronavirus (COVID-19), the Governor of Kentucky ordered all bookstores to close to the public beginning March 24, 2020. As a result, the UC Bookstore is closing with a tentative plan to reopen on April 6, 2020.

You can continue to reach the bookstore through email (bookstore@ucumberlands.edu) or by phone (606-539-4354).

While closed to in-person activities, the UC Bookstore will continue to operate remotely and accept online orders for delivery with free shipping. However, please note that during this time students may experience longer shipping times than usual. 

For the Williamsburg Campus

Why has Cumberlands canceled on-campus classes?

The health and safety of students and employees is the university’s top priority. In-person classes were moved online out of an abundance of caution and to protect the campus and surrounding community from COVID-19. Offices remain accessible on a very limited basis, but are available remotely for student inquiry. Students are encouraged to email or call all offices and limit in person visits. Please expect brief delays to all inquiries as staffing has been adjusted in response to COVID-19.

What is the university doing to ensure academic continuity?

As of March 17, the University is moving all-in-person classes to online and alternative learning options for the remainder of the Spring 2020 semester. Students will hear directly from their professors regarding specific instructions for coursework.

We will communicate with students, faculty, and staff as necessary to ensure academic continuity for the remainder of the term. 

Will the Williamsburg campus remain open?

Beginning March 18 and continuing through April 5, the University will restrict campus operations and encourage employees to work remotely. The University will remain open on a limited basis, but only “essential staff” will work on-campus to meet mission-critical operations. Each department head will work with their respective vice president to identify essential staff and coordinate the efforts of employees working remotely. 

The goal is to return to campus offices on Monday, April 6, but that date will be assessed in the coming weeks. 

Is the Wellness Center Open?

The Wellness Center is closed until further notice. 

Should I return to campus or can I take classes from home?

If you are a residential student, you have been sent an email from the Office of Student Housing with information about accessing your belongings and checking out of student housing for this semester. Students who are unable to return home will be able to request special permission to remain on campus through the Office of Student Housing.

Residential students have been sent an email from campus housing about opportunities to retrieve personal belongings from their dorm rooms. 

What is the university doing to protect the Cumberlands community?

A team of university officials continues to closely monitor the latest recommendations from the CDC and Kentucky Department for Public Health. 

We have developed protocols to limit potential exposure and implementing remote-work options for employees to limit potential contact with and spread of germs. 

The university is also working to prevent the spread of germs on campus through enhanced cleaning and disinfection, including: 

  • Increased cleaning of high-touch areas, such as doorknobs, elevator buttons, surfaces in common areas, etc.
  • Installed hand sanitizing stations across campus.
  • Disinfectant wipes installed in our food service locations. 

Are campus events canceled?

The university has suspended all university events (including athletic) and gatherings through the end of the semester. This policy is based on current best-practices for social distancing as a means to prevent the spread of COVID-19 and other illnesses. 

Is the leadership event with Drew Brees canceled?

Unfortunately, yes, in order for us to take extra precaution to protect the health and safety of all of those involved with the event. We hope to have Mr. Brees on campus next year as our Excellence in Leadership speaker. 

Is Commencement canceled?

Reminder: All graduating students must complete an application for graduation to ensure processing of their degree. 

In light of the situation with the novel coronavirus (COVID-19), Cumberlands has made the difficult decision to not hold May commencement activities as scheduled. While we cannot predict what the future holds, we are looking at other options for celebrating the tremendous accomplishments of our graduates. We understand how disappointing this news is for you and want you to know that we did not make this decision lightly. We will share additional information as it becomes available. 

Please remember that all graduating students need to complete an application for graduation by April 13 to ensure processing of their degree.

To apply for graduation, please do the following:

  1. Go to ucumberlands.edu and click on Quick Links
  2. Click on UC One
  3. Under UC ONE Links – Click on Apply to Graduate

Are Athletics events canceled?

Yes, the NAIA has canceled all spring sports.

 

How are information technology resources affected?

IT Support will be available for all services listed.  Users should seek support via one of the following venues:

Support Hours (all times are Eastern Daylight Savings Time)

  • Sunday: 3:00 PM - Midnight
  • Monday - Thursday: 8:00 AM - Midnight
  • Friday: 8:00 AM - 5:00 PM

I am a graduate assistant or presidential work-study.  Will I still be paid? 

All graduate assistants and presidential work-study students will receive payment for any hours worked.

 

Federal Work-Study

The Office of Financial Aid will continue, under the direction of the Department of Education, to make payments to students eligible for work study during this time period.  The amount of student payments will be based on an average of hours per week the student worked during the semester.  If this amount exceeds the student's award, the payment will be adjusted to ensure there is not an over-award.  Payments will continue to be made on the 15th and the last day of the month.

Retail Food Options

All retail food options (Pete’s Eats, Chick-Fil-A, Tossed and Starbucks) are currently closed, and will remain closed at this time. Limited food service will be made available to students who must remain on campus. 

UC Dining Hall

In response to the governor's recent announcement that all restaurants in the state of Kentucky must close dine-in options, effective immediately the cafeteria is only open to residential students who receive special permission to remain on campus. 

Frequently Asked Questions (FAQ) - General

Where can I find the latest news on COVID-19?

The latest news on COVID-19 can be found on the websites for the Centers for Disease Control and Prevention (CDC) and the Kentucky Department for Public Health

What can I do to help prevent the spread of illnesses?

The CDC encourages the use of preventative actions to help stop the spread of illnesses.

What should I do if I suspect I have COVID-19?

If you believe you may have been exposed to or are infected with COVID-19, you should call your doctor immediately. Before you go to a clinic, doctor’s office, or emergency room, call ahead to tell them about your symptoms and concerns.

The CDC provides the following recommendations on what to do if you are sick.

Cumberlands students, faculty and staff located in Williamsburg, Kentucky should contact DaySpring Health (606.549.2956) or their preferred health care provider.

Does Cumberlands have cases of COVID-19 on campus?

There are no confirmed cases at our Williamsburg campus. 

There are also no confirmed cases at our Florence campus. However, there are confirmed cases in the Northern Kentucky area. In response, the university has increased cleaning protocols. The Kentucky Department for Public Health provides the following guidance for Kentucky counties with confirmed cases.

For Faculty & Staff

Does UC health insurance cover the COVID-19 test?

Yes, the test for COVID-19 is covered at no cost for those enrolled in the University of the Cumberlands health insurance plan.

What is our current undergraduate absence failure policy?

If you have a student reporting sickness or a compromised immune system, ask them to contact Jacob Ratliff, Disabilities Services Coordinator, via email at jacob.ratliff@ucumberlands.edu. Jacob will work with faculty and the student to identify alternative options to continue the semester.

Where can I seek assistance in moving my coursework online?

The Faculty Hub in Blackboard has helpful tools and resources for moving coursework online.

What if my students do not have access to their textbooks?

Some on-campus students who have transitioned online may not have access to their textbooks during the campus closure. We ask that faculty work to provide alternative course readings for students during this time. 

What do I do if I feel sick?

Cumberlands students, faculty and staff located in Williamsburg, Kentucky should contact DaySpring Health (606.549.2956) or their preferred health care provider.

What are the university’s self-isolating procedures?

The CDC promotes self-isolation for those who are exhibiting symptoms or who have been diagnosed with COVID-19. Please work with your immediate supervisor if you are exhibiting symptoms or have been diagnosed with COVID-19.  

How is Cumberlands assisting community members who self-isolate?

Cumberlands is working with faculty and staff to work remotely when possible. Faculty and staff should work with their immediate supervisor to implement remote options.  

What office should I contact if I am worried about my health?

Faculty or staff members who have concerns about their health should contact their personal health care provider or Dayspring Health for guidance.  

Who should I contact if I feel anxious or am struggling to cope with issues surrounding COVID-19.

Students, faculty, and staff may contact the Counseling Center for support at counselingcenter@ucumberlands.edu

For Physician Assistant Students

I am a Physician Assistant student. How does this impact my coursework?

Didactic coursework will be moved online for PA students at both our Williamsburg and Florence, Kentucky locations. Rotations will continue as scheduled until otherwise notified.  Your faculty will be in touch with additional information regarding didactic coursework. 

For Online Students

Does the closure of the Williamsburg campus impact me?

No, there are no changes to students taking online classes.  However, our campus offices are operating on an adjusted schedule. Please expect delayed response time during the campus closure. 

What about the May 2020 Commencement ceremony?

In light of the situation with the novel coronavirus (COVID-19), Cumberlands has made the difficult decision to not hold May commencement activities as scheduled. While we cannot predict what the future holds, we are looking at other options for celebrating the tremendous accomplishments of our graduates. We understand how disappointing this news is for you and want you to know that we did not make this decision lightly. We will share additional information as it becomes available. 

Please remember that all graduating students need to complete an application for graduation by April 13 to ensure processing of their degree.

To apply for graduation, please do the following:

  1. Go to ucumberlands.edu and click on Quick Links
  2. Click on UC One
  3. Under UC ONE Links – Click on Apply to Graduate

For Executive Students

For Executive Students

Please see your UC email for additional information regarding residency sessions. 

What about the May 2020 Commencement ceremony?

In light of the situation with the novel coronavirus (COVID-19), Cumberlands has made the difficult decision to not hold May commencement activities as scheduled. While we cannot predict what the future holds, we are looking at other options for celebrating the tremendous accomplishments of our graduates. We understand how disappointing this news is for you and want you to know that we did not make this decision lightly. We will share additional information as it becomes available. 

Please remember that all graduating students need to complete an application for graduation by April 13 to ensure processing of their degree.

To apply for graduation, please do the following:

  1. Go to ucumberlands.edu and click on Quick Links
  2. Click on UC One
  3. Under UC ONE Links – Click on Apply to Graduate