Contact IT Support
IT Support
https://helpdesk.ucumberlands.edu
it [at] ucumberlands.edu (it[at]ucumberlands[dot]edu)
606.539.4197
iLearn Help
ilearn [at] ucumberlands.edu (ilearn[at]ucumberlands[dot]edu)
877.633.9146
Support Hours (all times are Eastern Time)
- Sunday: 3:00 PM - Midnight
- Monday - Thursday: 8:00 AM - Midnight
- Friday: 8:00 AM - Noon
Basic IT Resources and Assistance
University of the Cumberlands has an entire team dedicated to solving all of your IT and network problems.

Contact the Helpdesk
Need help with an IT issue or question? Contact our team of support professionals via ticket, phone, or email.
Support Articles
Search for answers to the most common IT questions.
UC Account Password Reset
Forget your password? Need a new one for a different reason? Here's what to do.
UC Account Sign Up
Let's start the process.
Network & Wireless Services
How to connect to the two Wi-Fi networks available on campus.
System Status
Check for the System Status dashboard for current service interruptions and future planned maintenance.Microsoft 365 Services
University of the Cumberlands partners with Microsoft to provide a number of resources to our students.

Our IT Staff
Our IT Staff is dedicated to making your educational experience as smooth as possible with the use of current technology.
Alex Saylor
Cable Plant Technician
Information Technology

Landon Byron
Network Director
Information Technology

Jaden Gibson
Technical Support Specialist
Information Technology