Contact IT Support
IT Support
https://helpdesk.ucumberlands.edu
it [at] ucumberlands.edu (it[at]ucumberlands[dot]edu)
606.539.4197
iLearn Help
ilearn [at] ucumberlands.edu (ilearn[at]ucumberlands[dot]edu)
877.633.9146
Support Hours (all times are Eastern Time)
- Sunday: 3:00 PM - Midnight
- Monday - Thursday: 8:00 AM - Midnight
- Friday: 8:00 AM - Noon
ATTENTION!
Our University Login Provider is Changing! UCLogin will replace OneLogin. Check your UC email for more information!
IT Resources and Assistance
University of the Cumberlands has an entire team dedicated to solving all of your IT and network problems.
Contact the Helpdesk
Contact the IT help desk to help find a solution to your technology problems.
Support Articles
IT support for the most common technology problems students may encounter.
UC Account Password Reset
Use this link if you need help resetting your account password.
UC Account Sign Up
If you are new to Cumberlands and need a student account, you can sign up here.
Network & Wireless Services
Use this link for information on connecting your devices to Cumberlands wireless networks.
System Status
Check the System Status dashboard for service interruptions and planned maintenance.Microsoft 365 Services
Cumberlands partners with Microsoft to provide a number of resources to our students, including Office 365.
Our IT Staff
Our IT Staff is dedicated to making your educational experience as smooth as possible with the use of current technology.
Karen Longworth
Administrative Assistant
Information Technology
Karen Longworth
Contact Information
karen.longworth [at] ucumberlands.edu
Gatliff Administration Building
Alan Dugger
Software Developer
Information Technology
Alan Dugger
Contact Information
alan.dugger [at] ucumberlands.edu
Gatliff Administration Building
McKenzie Peters
Online Learning Support Specialist
Information Technology