Winter Break

Please note that Cumberlands will be closed for the winter break beginning December 18. Offices will reopen on January 5, 2026. 

Information Technology Services

Contact IT Support

IT Support  
https://helpdesk.ucumberlands.edu   
it [at] ucumberlands.edu (it[at]ucumberlands[dot]edu)   
606.539.4197

iLearn Help    
ilearn [at] ucumberlands.edu (ilearn[at]ucumberlands[dot]edu)   
877.633.9146

Support Hours (all times are Eastern Time)

  • Sunday: 3:00 PM - Midnight
  • Monday - Thursday: 8:00 AM - Midnight
  • Friday: 8:00 AM - Noon

ATTENTION!

Our University Login Provider is Changing! UCLogin will replace OneLogin. Check your UC email for more information!

IT Resources and Assistance

University of the Cumberlands has an entire team dedicated to solving all of your IT and network problems.

Male student sitting on a brick wall outside, holding a laptop.

Contact the Helpdesk

Contact the IT help desk to help find a solution to your technology problems.
Students study outside on the Cumberlands campus.

Support Articles

IT support for the most common technology problems students may encounter.
Young woman using laptop that's covered in stickers

UC Account Password Reset

Use this link if you need help resetting your account password.
Two students relax near the campus center.

UC Account Sign Up

If you are new to Cumberlands and need a student account, you can sign up here.
One student is showing her cell phone to another student while walking to class.

Network & Wireless Services

Use this link for information on connecting your devices to Cumberlands wireless networks.
Two girls studying outdoors on campus.

System Status

Check the System Status dashboard for service interruptions and planned maintenance.

Microsoft 365 Services

Cumberlands partners with Microsoft to provide a number of resources to our students, including Office 365.

Download Microsoft 365

View our tutorial to download your free copy of Microsoft Office 365!
An early morning photo outside of Gatliff Chapel.

Microsoft Teams

Microsoft Teams is a collaboration and meeting app included as part of your Office 365 subscription with UC. Check out our knowledgebase section on Teams to learn more.
A student sitting in a booth and using a laptop

IT Policies

Useful information about policies governing technology on campus.

Our IT Staff

Our IT Staff is dedicated to making your educational experience as smooth as possible with the use of current technology.

Paula Lenington

Paula Lenington

Technical Support Specialist
Information Technology

Paula Lenington

Contact Information

606.539.4197
paula.lenington [at] ucumberlands.edu
IT Annex
Karen Longworth

Karen Longworth

Administrative Assistant
Information Technology

Karen Longworth

Contact Information

606.539.5577
karen.longworth [at] ucumberlands.edu
Gatliff Administration Building
Alan Dugger

Alan Dugger

Software Developer
Information Technology

Alan Dugger

Contact Information

606.539.4197
alan.dugger [at] ucumberlands.edu
Gatliff Administration Building
View All

IT News

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How an Online Master’s in AI Can Prepare You for the Future of Tech
Students work on a computer exercise during a Day of Cyber event.
News
Cumberlands Hosts Cybersecurity Event at Local High School
Student on Laptop
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Master’s vs. Ph.D. in IT: Which Degree Should You Pursue?