How Cumberlands Supports Online Students: Academic, Tech & Personal Resources

Why Students Choose University of the Cumberlands for Online Learning

Online education has quickly become one of the primary pathways to higher education for both undergraduate and graduate students. Demand for fully online degree programs continues to grow, and universities across the country are working to meet that need. 

With so many options to choose from, why should students attend University of the Cumberlands for their online studies? 

According to Ethan Rose, graduate admissions enrollment counselor, the answer is clear.

“A big reason is the university’s commitment to supporting online learners. Cumberlands understands that most students choose online education for flexibility, often balancing school with careers, families, and other personal responsibilities. To meet those needs, the university designs programs with student flexibility in mind, offering undergraduate and graduate options along with the resources needed to succeed.”

Technology Support for Online Students

Rose notes that online learning depends on technology, so strong technical support for online students is essential.

“At Cumberlands, online students receive free access to tools like Zotero and Mendeley to organize research and create citations, along with Grammarly and the full Microsoft Office suite. Students also benefit from our extensive digital library databases, where librarians are available to answer questions and guide students through finding reliable sources. Plus, our IT service desk can be reached by phone or email for troubleshooting.”

To ensure equity and access, the university provides free laptop checkouts for online learners who can visit Cumberlands’ library in Williamsburg, Kentucky. Students who are unable to travel can purchase a laptop through the campus bookstore and charge it directly to their student account. “This ensures every student has the tools they need to complete coursework successfully,” Rose emphasizes.

Academic Support for Online Learners

Academic resources play a critical role in student success.

“At University of the Cumberlands, online students have access to a wide range of academic resources designed to help them thrive,” Rose explains.

Key support includes:

• Learning Commons tutoring services: one-on-one assistance for coursework.
• Graduate Writing Center: online tools and services to strengthen academic writing.
• Dedicated success coordinators: assigned upon admission, success coordinators guide students from their first class through graduation. “They help with registration each semester and serve as liaisons with other departments, such as financial aid and academic affairs. Their ongoing support is one of the most important resources available,” Rose notes.

Personal Support Beyond the Classroom

Cumberlands’ commitment doesn’t stop with academics and technology. The university also focuses on affordability and accessibility.

“Through the One Price Promise, students no longer pay separately for textbooks and other important course materials. When combined with reduced tuition rates and the expansion of fully online programs, this approach shows Cumberlands’ dedication to helping students pursue higher education in a way that fits their personal needs—without compromise,” Rose explains.

This holistic approach is what sets Cumberlands apart. “From tutoring and writing support to affordable tuition and included course materials, we ensure online students have the tools, flexibility, and encouragement they need to succeed,” Rose adds.

Your Next Step as an Online Student

Choosing an online degree program is about more than coursework. It’s about finding a university that will support you academically, technically, and personally. University of the Cumberlands provides a full system of online student resources so you can balance education with your career and personal life while working toward your goals.

Ready to explore how Cumberlands supports online learners? Visit https://www.ucumberlands.edu/admission-aid to learn more.

Frequently Asked Questions About Online Student Support at Cumberlands

Q: What technology support is available for online students?

A: Online learners at Cumberlands receive access to Grammarly, Microsoft Office, Zotero, Mendeley, and the university’s digital library (and more). Students can also contact IT support for technical help. 

Q: Do online students have access to tutoring and writing resources?

A: Yes. Online students can use the Learning Commons for tutoring and the Graduate Writing Center for academic writing support.

Q: What role do success coordinators play in supporting online students?

A: Each online student is assigned a success coordinator who helps with registration, answers questions, and connects them to other university services throughout their degree journey.

Q: How does Cumberlands make online education more affordable?

A: The One Price Promise eliminates hidden fees and textbook costs. Combined with reduced tuition rates, this ensures affordability without sacrificing quality.